Have you ever had a negative shopping experience? Find out how you can get shopping problems resolved. Robin Putnam, Events & Outreach Manager from the Office of Consumer Affairs and Business Regulation, will discuss support available to you regarding expressed & implied warranties; return policies; defective merchandise; pricing discrepancies; and shopping online, through mail or television.

NOTE: This program will be recorded. All registrants will receive the recording via email within 24 hours of the program.

This program is made available through a partnership with the Tewksbury Public Library.